Frequently Asked Questions
These FAQs should help potential customers understand the basics of your car subscription service and address common inquiries they might have about Cruizeo.
What is Cruizeo, and how does it work?
Cruizeo is a car subscription service that allows you to drive a car without the hassle of ownership. You can choose a car for a fixed monthly fee, and we take care of all the maintenance and insurance.
What's the difference between long-term and short-term car subscriptions?
Long-term subscriptions are typically for 13 weeks or more, while short-term subscriptions are available for as little as a day or a few weeks. Long-term subscriptions often come with more cost savings.
How do I select a car for my subscription?
You can choose a car from our fleet based on your preferences and needs. We offer a variety of makes and models to choose from.
What's included in the subscription fee?
The subscription fee covers the cost of the car, insurance, maintenance, and 24/7 roadside assistance. You won't have to worry about any additional expenses.
Can I switch to a different car during my subscription?
Yes, you can switch to a different car during your subscription, subject to availability and the terms of your subscription plan.
How does insurance work with Cruizeo?
We provide comprehensive insurance coverage for all our subscribers. Your subscription fee includes insurance, so you don't need to purchase additional coverage.
Is there a mileage limit on Cruizeo subscriptions?
Some plans may have mileage limits, while others offer unlimited mileage. Be sure to check the details of your specific subscription plan.
Can I cancel my subscription early?
Yes, you can cancel your subscription early, but there may be fees associated with early termination. Check your subscription agreement for details.
How do I schedule maintenance and servicing for my Cruizeo car?
We take care of all maintenance and servicing for you. If your car needs service, simply contact us, or directly go to our partner motor mechanic and we'll arrange a convenient time for maintenance.
Do I need to pay for fuel, or is it included in the subscription?
Fuel is not included in the subscription fee. You are responsible for filling up the tank during your subscription. We provide the car with a full tank at the beginning of your subscription.